Cancellation Policy

Either party (the Customer or Virtual Office MadeSimple) is free to cancel the Virtual Office service by giving a full calendar month's notice in writing.

Virtual Office MadeSimple reserves the right to cancel the service with immediate effect should the company believe there to be a tangible risk to its business and/or reputation.

It is the customer's responsibility to cancel any Futurepay agreement after this period. Any additional amounts received after the one month's cancellation notice period which is not owed for any services provided will be refunded to you at our discretion. Any remaining deposit must be claimed in writing by the customer within 30 days of the termination of the service. If your postage deposit was added by us due to it being part of a special offer or package no refund will be due.

Any additional charges will be payable when invoiced. Virtual Office MadeSimple reserve the right to charge interest at 2% above the Bank of England base rate and /or suspend services in respect of invoices outstanding for 14 days or more. Virtual Office MadeSimple reserve the right to ask for a deposit to be paid before resuming services.

Still need help? Contact Us Contact Us