Frequently Asked Questions
- How do I make a payment?
- Getting Your Documents Certified/ Notarised
- What is the virtual office address you offer?
- How does the Mail Forwarding service work
- How do I set up a direct debit?
- What is the postage deposit. Why do I need to top up?
- Are there any set up charges?
- How do I top up my postage/phone deposit?
- How do I upgrade / downgrade my package?
- How does the telephone answering service work?
- How much does it cost to forward parcels?
- How do I add an extra trading name?
- How do I change my mail forwarding option?
- Why has my service been terminated?
- How often is mail forwarded?
- How much is my monthly payment / outstanding payment?
- How long will it take for me to receive my mail?
- I don't want to change my number but I need a telephone answering service. Can you help?
- I would like to change my subscription from monthly to yearly. Is there an offer?
- How do I reactivate my lost services?