Virtual Office MadeSimple
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Frequently Asked Questions

  • How do I make a payment?
  • Getting Your Documents Certified/ Notarised
  • What is the virtual office address you offer?
  • How does the Mail Forwarding service work
  • How do I set up a direct debit?
  • What is the postage deposit. Why do I need to top up?
  • Are there any set up charges?
  • How do I top up my postage/phone deposit?
  • How do I upgrade / downgrade my package?
  • How does the telephone answering service work?
  • How much does it cost to forward parcels?
  • How do I add an extra trading name?
  • How do I change my mail forwarding option?
  • Why has my service been terminated?
  • How often is mail forwarded?
  • How much is my monthly payment / outstanding payment?
  • How long will it take for me to receive my mail?
  • I don't want to change my number but I need a telephone answering service. Can you help?
  • I would like to change my subscription from monthly to yearly. Is there an offer?
  • How do I reactivate my lost services?

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